1. DelCorp Inc. is a health products company in Toronto. The company had upgraded its Windows client machines to the latest version of Windows six months ago. Recently, some users have complained that their systems have slowed down. Matt, the Desktop administrator, has been assigned the task of resolving the issue. The IT department suspects that the problem is due to malicious software. To safeguard the corporate network, the department has decided to reinstall the machines. However, the machines need to retain all user applications and files. Matt has to restore these machines to the current applications and settings levels, customized by users. He also wants to use a custom image that can reinstall all the applications that were installed in the system. However, he doesn't want to carry an image or deploy it through network. This is because he wants to avoid a removable device or choke network bandwidth to ensure security and performance of the corporate network. Therefore, Matt decides to create and use a custom image of the system in the E:\Recovery folder of the system. What should Matt do to perform the task? Experiment To test the solution, Rex needs to perform the following tasks: Create a recovery image of a system. Refresh the system.

Task 1. Create a Recovery Image of a system
to create a recovery image, you need to perform the following steps:
1. Ensure that the screen is displayed.
2. Open the commanf prompt window.
3. Type the recimg / showcurrent command, and then press the Enter key. the no active custom recovery image message is displayed.
4. Type the recimg / createimage E:\Recovery command, and then press the Enter key. the recovery image creation process will initiate.
5. Type the recimg / showcurrent command, and then press the Enter key. the operation completed successfully message is displayed.
6. Type the exit command, and then press the Enter key.
7. Browse to the E:\ drive. you will notice thet the recovery folder is created.
8. Double-click the Recovery folder. the CustomRefrsh.wim file is displayed.
9. Close the Recovery window.

Task 2. Refreshing the System.
To refrsh the system, you need to perfrom the following steps:
1. press the Windows key. the Start screen is displayed.
2. Type refrsh, and then click the setting otion in the search charm.
3. Click the Refrsh your PC tile. the Refrsh your Pc ribbon on the PC setting screen is displayed.
4. Click the Next button. After preparing for a few moments, the ready to refresh your PC ribbon is displayed.
5. Click the Refresh button. the virtual machine restarts. After 50-55 minutes, the lock screen will appesr.
6. Press space bar.
7. Logon in the ADATUM\Administrator user with the password as Pa$$w0rd. the Start screen is displayed.