3. Alex Francis works in an e-learning development company. He reports to the Network Administrator of the company that he is unable to connect his computer to the local network as well as to the Internet. He needs to access the www.niit.com website for some course-related information. The Network Administrator rules out general network and server errors because other users are able to connect to the network. What steps will you perform to troubleshoot the problem and connect Alex's computer to the local network as well as to the Internet?

To solve the stated problems, you need to perform the following tasks:
task 1. Check the satus of the network adapter.
task 2. View the TCP/IP confoguration of the network adapter.
task 3. Tast network connectivity.
task 4. Release and renew the IP configuration.
task 5. Verify the TCP/IP properties of the network adapter.

task 1. Check the satus of the network adapter.
1. Click the setting charm.
2. click control panel.
3. click the Network and internet link.
4. click the network and sharing center link.
5. click the Ethernet link.
6. click the close button.
7. close the network and sharing center window.


task 2. View the TCP/IP confoguration of the network adapter.

1. click the search charm.
2. type cmd in the apps text box, and then click the sumit button to continue.
3. click the command prompt app in the search results.
4. type ipconfig /all at the command prompt, and then press the enter key.


task 3. Tast network connectivity.

1. type ping 192.168.1.10 at command prompt,and then press the enter key.
2. type ping 192.168.1.2 at the command prompt, and then press the enter key.
3. type ping 192.168.1.1 at the command prompt. and then press the enter key.
4. type ping www.niit.com at the command prompt, and then ress the enter key.


task 4. Release and renew the IP configuration.

1. type iconfig / release at the command prompt, and then press the enter key.
2. Type ipconfig /renew at the command prompt, and then press the enter key.
3. close the adminitrator: command prompt window.


task 5. Verify the TCP/IP properties of the network adapter.

1. clcik the settings charm.
2. click conrtol panel.
3. click the network and internet link.
4. click the Network and charing center link.
5. click the change adapter setting link.
6. select properties.
7. click the scroll down button.
8. click the properties.
9. click the ok button.
10. click the close button.
11. close the network commection window.
12. close the network and sharing center window.